Looking for a secure and private way to shop online? Neosurf Vouchers provide you with the convenience of an instantaneous cash transaction without the need to share your personal information.
Simply purchase a Neosurf voucher online, apply the 10-digit PIN at checkout and enjoy a seamless and secure shopping experience on selected websites while keeping your sensitive data safe.
Redemption Instructions:
Your Neosurf voucher can be used immediately; There is no need to activate your voucher. Simply:
1. Choose your favorite website.
2. Select Neosurf on the payment page.
3. Enter your Neosurf PIN to pay. (Additional checks may be required before using your Neosurf voucher).
Terms & Conditions:
Check Terms and Conditions BEFORE use.Your Neosurf can be used immediately; there is no need to activate your voucher.
Additional checks may be needed before you use your Neosurf.
Ts&Cs and customer support on www.neosurf.com
(Digital Processing Fees $30)
$50 Neosurf Card
Digital code orders are not delivered immediately.
Orders are checked and processed during business hours.
We are open 7 days a week.
Digital Codes purchased will be sent to the email address supplied when purchasing.
Please note that ALL digital codes are only able to be redeemed within New Zealand.
Once a digital order has been confirmed and delivered it cannot be refunded.
Code will not be replaced if lost, stolen, or used without permission.
As we care deeply about the digital safety of our customers, incoming orders that is digitally delivered go through a number of security checks, your order is currently undergoing these checks by our system.
In rare cases, we may contact you to confirm your order/ID details quickly by phone or by email. The information will only be requested for the above mentioned purpose and will under no circumstances be disclosed to third parties or used for advertising purposes.
Privacy Policy
Last updated: 12 August 2025
Room Service Limited (“we”, “our”, “us”) respects your privacy and complies with the New Zealand Privacy Act 2020.
1. Information We Collect:
We may collect:
Name and contact details (email, phone number)
Billing address
Payment information (processed securely — we do not store full card numbers)
Purchase history
2. How We Use Your Information
We use your information to:
Process and deliver orders
Communicate about purchases
Provide customer support
Meet legal obligations
3. Sharing Your Information
We share only with:
Payment providers (Afterpay, Stripe, or Paypal) to process transactions
Email delivery services to send digital products
Legal authorities, if required and
We never sell your personal information.
4. Storage & Security
Your personal data is stored securely in encrypted systems.
We take reasonable steps to protect it from loss, misuse, or unauthorised access.
5. Access & Correction
You can request access to or correction of your personal information at any time by emailing contact4roomservice@gmail.com.
6. Cookies
We use cookies to improve your browsing experience.
You can disable them in your browser, but some site features may not function.
7. Contact Us
Email: contact4roomservice@gmail.com
2. Terms & Conditions
Terms & Conditions - Last updated: 12 August 2025
By using RoomService.co.nz, you agree to the following terms:
1. Products
All products are digital gift cards/codes. Product details, including value, expiry, and terms of redemption, are provided on each listing.
2. Delivery
Gift cards are delivered via email within 2 business days.
Delivery is not instant.
3. Expiry
Gift cards are valid for the period stated on the product page. If no expiry is stated, cards are valid for at least three (3) years from purchase.
4. Redemption
Each card is subject to the issuing retailer’s terms.
We are not responsible for their acceptance or refusal of a card.
5. Refunds & Returns
No change-of-mind refunds (digital products only).
Faulty or incorrect cards will be replaced/refunded within 14 days.
Lost or stolen cards are the purchaser’s responsibility once delivered.
6. Payment
Payments are processed securely via Afterpay, Stripe or Paypal.
7. Liability
We are not liable for indirect or consequential loss from the use or inability to use a gift card.
8. Delivery & Expiry Policy
Delivery
Digital gift cards are delivered to the email address provided at checkout.
Delivery is not instant — allow up to 48 hours.
Expiry
9. Expiry dates are stated on each product page.
If no expiry is stated, the gift card is valid for at least three years.
10. Faulty Products
Contact us within 14 days if your card is faulty.
11. Refund Policy - Refunds & Returns
No refunds for change of mind.
Refunds or replacements issued for faulty or incorrect products within 14 days.
12. Afterpay Disclosure
Afterpay – Shop Now, Pay LaterPay in 4 interest-free instalments over 6 weeks. Must be 18+, NZ resident, meet Afterpay approval criteria. Late fees apply for missed payments.
Full terms: https://www.afterpay.com/en-NZ/terms-of-service
13. Consumer Guarantees Act 1993 Statement
Our goods are provided in accordance with the Consumer Guarantees Act 1993. If your digital product is faulty, you are entitled to a replacement or refund.