Digital code orders are not delivered immediately. Orders are checked and processed between 9am and 5pm NZ standard time on business days, so delays in digital delivery may be expected.

Digital Codes purchased will be sent to the email address supplied when purchasing. 

Please note that ALL digital codes are only able to be redeemed within New Zealand.​

Once a digital order has been confirmed and delivered it cannot be refunded.​

Code will not be replaced if lost, stolen, or used without permission.

As we care deeply about the digital safety of our customers, incoming orders that is digitally delivered go through a number of security checks, your order is currently undergoing these checks by our system.

In rare cases, we may contact you to confirm your order/ID details quickly by phone or by email. The information will only be requested for the above mentioned purpose and will under no circumstances be disclosed to third parties or used for advertising purposes.

 All e-gift cards and codes are delivered via the email provided at the time of purchase.